Frequently Asked Questions

Tow your vehicle to Frontier Towing & Automotive and complete the recommended repairs to receive 40% off the towing charge. This discount applies after repair work is finished at the shop. You'll also receive free vehicle diagnosis when towed in, helping identify issues without additional diagnostic fees.

Dim headlights, dashboard lights flickering, battery warning light illuminated, or repeated battery failures indicate alternator problems. The alternator charges the battery while driving, so electrical malfunctions often mean it's not supplying proper voltage. Technicians test the charging system to confirm alternator condition before replacement.

Most qualifying replacement parts include lifetime warranty coverage at Frontier Towing & Automotive. This applies to components like alternators, batteries, and other major parts installed during repairs. Warranty terms vary by part type, so ask about specific coverage when scheduling service.

Technicians repair tires when punctures are in the tread area, under a quarter-inch in diameter, and the tire has adequate remaining tread depth. Sidewall damage, multiple punctures, or tread below 2/32 inch require replacement for safety. Tire age and internal damage also affect whether repair is appropriate.

Vehicles towed to the shop receive complimentary diagnostic testing to identify the root cause of mechanical or electrical failures. Technicians use this assessment to explain repair options and provide accurate estimates. This eliminates separate diagnostic fees that typically range from $75 to $150 at other shops.

Diagnostic testing reveals whether internal damage, worn clutches, or hydraulic failures can be repaired or require full replacement. Minor issues like solenoid failures or fluid leaks often qualify for repair, while extensive internal wear typically means replacement. Vehicle age, mileage, and repair cost compared to replacement value guide the recommendation.

Rotors develop wear grooves, heat cracks, or thickness below the manufacturer's minimum specification during normal use. Resurface rotors when wear is minor and sufficient material remains, but replace them when thickness is below specs or warping causes vibration. Replacing both pads and rotors together often improves braking performance and longevity.

Shocks and struts typically fail before other suspension parts, causing bouncing, nose-diving during braking, or uneven tire wear. These components contain hydraulic fluid that leaks or degrades over time. Worn suspension also reduces vehicle stability during cornering and extends stopping distances on rough roads.

Preventive maintenance catches developing issues like worn belts, low fluid levels, or failing batteries before they cause roadside failures. Regular inspections identify components nearing the end of their service life, allowing planned replacement instead of emergency repairs. This reduces both breakdown frequency and total repair costs over time.

Frontier Towing & Automotive offers discounts for first responders and military personnel on qualifying services and repairs. Discount amounts vary by service type, so mention your status when scheduling to confirm eligibility. These discounts apply in addition to the 40% towing discount for customers completing repairs.

Engine replacement makes sense when internal damage affects multiple components like pistons, bearings, and cylinder walls, while repair works for isolated issues like gasket failures or single-component problems. Replacement restores performance using a tested engine assembly, whereas major repairs rebuild damaged sections. Vehicle age, mileage, and overall condition determine which option provides better long-term value.

Technicians measure battery voltage, load-test cranking capacity, and check charging system output to determine if the battery or alternator causes starting issues. A weak battery may still hold a charge but fail under load, while charging system problems drain even new batteries. Testing both components prevents replacing a battery when the alternator is actually failing.